The recent developments observed in the world of work confirm the emergence of a model already well known in many professional circles, based on greater flexibility and increased mobility. Facilitating access to company resources, anywhere and at any time, is one of the main challenges of this new dynamic. The trend is all the more pronounced as digital transformation is reaching all sectors of activity and giving rise to the emergence of innovative solutions such as digital workplace software . A very current concept, the digital workplace responds to the challenges of modern work and presents multiple advantages for both workers and companies.

What is the digital workplace?

The digital workplace is a digital work environment offering users centralized access to all the tools and information necessary for the performance of their functions within the company. It thus appears as a digital version of the physical office or meeting room. It is a collaborative platform unifying the main resources used by the company including emails, instant messaging, social media, professional software and document management. Depending on the specifics, the digital workplace can also integrate specific business applications. It therefore adapts to the needs of each organization.

Directly arising from changes to the intranet, the digital workplace is a complex solution  that goes beyond the company portal and productivity suites such as Office 365 or G-Suite. The latter are in fact limited to providing access to a variety of applications as well as to a collaborative working environment, without ensuring interconnectivity and the integration of tools between them. The digital workplace is a unified virtual workspace, based on the two founding principles of integration and collaboration.

What are the challenges of this revolutionary tool?

The digital workplace adapts to new work approaches, which are increasingly transversal and collaborative. Strengthening worker productivity and improving communication in the workplace are the two main challenges of this tool of the future.

Boost employee productivity

Work methods and the professional environment are changing rapidly. Faced with workers' needs for flexibility and mobility, teleworking and virtualization are gaining ground. By intelligently unifying all work tools, the digital workplace simplifies access to a variety of interconnected task management programs, which boosts employee productivity. They can access their workspace as well as all of the company's resources anytime and anywhere, whether in the office, at home or on the road. Thanks to the centralization of sometimes bloated professional applications, it is no longer necessary to continuously switch from one environment to another, which reduces wasted time and improves team efficiency.

Improve collaboration and internal communication

Communication is a major issue for organizations, which always seek to better unite and involve employees. It is also one of the important points of the digital workplace. The latter facilitates and optimizes the exchange of information between employees through integrated corporate messaging solutions. Improving communication and optimizing information sharing contributes to better collaboration within the company, which saves time and increases worker productivity. In addition, the digital workplace creates a dynamic work environment that enhances the attractiveness of the job. These are all factors that have a beneficial influence on the performance of the company's employees.

What are the main advantages of the digital workplace?

The digital workplace brings benefits related to the digital transformation of the company, in particular in terms of mobility, flexibility and speed in the execution of tasks. It also has the advantage of consolidating these tasks in a single platform and interconnecting all the tools and resources that the employee needs to work efficiently. Focused on user needs, it creates a secure and functional environment that adapts to the uses of workers. They can easily share documents and knowledge, provide help and information, as much as they can get from their colleagues.

More specifically, the digital workplace makes it possible to:

  • Have unique and secure access to professional resources;
  • Facilitate synchronous interaction and communication between collaborators;
  • Involve employees and organize collaboration as needed;
  • Schedule tasks in a shared calendar and streamline their management;
  • Capitalize and share knowledge and resources with ease;
  • Access documents and information on the move ;
  • Provide a real-time dashboard ;
  • Reduce operational costs through task automation.

The constraints related to the implementation of a digital workplace

Difficult to implement due to its complexity and the multiplicity of integrated tools that make it up, the digital workplace cannot be imagined outside of the company's digital strategy. Indeed, the implementation of a digital workplace first implies a certain maturity of the information system of the organization. It results from the digital transformation of the company, which must therefore meet the requirements of governance, security, data management and staff training.

Data integration is also an imperative in the implementation of the digital workplace. The latter must allow the integration of data from a variety of implemented software. This is what makes the difference between the digital workplace and collaborative work applications. In addition, each professional sector has its specificities that must be taken into account by the digital workplace. The platform must therefore adapt to the needs of each organization. It thus keeps the promise of a work environment adapted to the expectations and practices of workers, while increasing their productivity and well-being at work.

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